1. General Policy
Refunds are subject to the terms and conditions provided at the time of booking. Please review the specific refund policies related to your booking.

2. Refund Eligibility
- Refunds are typically available for cancellations made within the stipulated time frame as provided in the booking terms.
- Certain bookings, such as non-refundable tickets or last-minute bookings, may not be eligible for a refund.

3. Refund Process
- To initiate a refund, please contact our customer service team with your booking details.
- Refunds will be processed to the original payment method within 7-14 business days after the cancellation request is approved.

4. Non-Refundable Items
- Some services and products, such as special promotional packages or personalized services, may be non-refundable. Please check the booking details carefully.

5. Changes to the Refund Policy
JD Mantra Tours and Travels reserves the right to modify this Refund Policy at any time. Any changes will be communicated via our website.